Fortanix SaaS
All Systems Operational
DSM Saas (AMER) Operational
Service availability ? Operational
Key Management ? Operational
Key usage (Cryptographic operation) ? Operational
DSM SaaS (APAC) Operational
Service availability ? Operational
Key Management ? Operational
Key usage (Cryptographic operation) ? Operational
DSM SaaS (EU) Operational
Service availability ? Operational
Key Management ? Operational
Key usage (Cryptographic operation) ? Operational
DSM SaaS (AU) Operational
Service availability ? Operational
Key Management ? Operational
Key usage (Cryptographic operation) ? Operational
DSM SaaS (UK) Operational
Service availability ? Operational
Key Management ? Operational
Key usage (Cryptographic operation) ? Operational
Confidential Computing Manager Operational
Service availability ? Operational
DSM SaaS (Emerald) Operational
Service availability Operational
Key Management Operational
Key usage (Cryptographic operation) Operational
DSM SaaS SA1 Operational
Service availability ? Operational
Key Management Operational
Key usage (Cryptographic operation) Operational
Armor Operational
Service availability Operational
Key Management Operational
Key usage (Cryptographic operation) Operational
Key Insight Operational
Service availability Operational
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Scheduled Maintenance
DSM SaaS Emerald Maintenance Jun 7, 2024 01:00-13:00 UTC
We will be undergoing scheduled maintenance during this time.
Posted on May 29, 2024 - 00:25 UTC
Past Incidents
May 30, 2024

No incidents reported today.

May 29, 2024

No incidents reported.

May 28, 2024
Completed - The scheduled maintenance has been completed.
May 28, 11:37 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
May 28, 01:00 UTC
Scheduled - We will be undergoing scheduled maintenance during this time.
May 23, 07:44 UTC
Resolved - This incident has been resolved.
May 28, 01:02 UTC
Update - All DSM SaaS AMER|UK|AU|EU|APAC regions are fully operational and currently under monitoring.
May 23, 19:51 UTC
Update - AU, UK, EU, AMER regions are now fully operational, permanent fix for APAC will be applied at 18:00 UTC today.
May 23, 05:45 UTC
Update - AU, UK & EU regions are now fully operational, permanent fix for AMER is in progress and for APAC fix will be applied at 18:00 UTC
May 23, 04:15 UTC
Update - AU & UK region both are now fully operational after the provider implemented the fix; permanent fixes for AMER, APAC & EU will be applied in a scheduled change window with prior customer notification.
May 22, 15:57 UTC
Update - UK region is now fully operational after the provider implemented the fix; permanent fixes for AMER, APAC, AU, and EU will be applied in a scheduled change window with prior customer notification.
May 22, 13:05 UTC
Update - We are actively monitoring for any further issues in all DSM SaaS regions. Our provider has identified the issue and working on a permanent fix.
May 22, 02:08 UTC
Update - We are actively monitoring for any further issues in all DSM SaaS regions. Our provider is still working on a permanent fix.
May 21, 22:07 UTC
Update - We are actively monitoring for any further issues in all DSM SaaS regions. Our provider is still working on a permanent fix.
May 21, 19:24 UTC
Update - All regions are currently in a monitoring state. We are working with our provider to determine if the issue is resolved.
May 21, 16:57 UTC
Update - We are continuing to monitor for any further issues.
May 21, 15:11 UTC
Update - We are continuing to monitor for any further issues in our DSM SaaS. Our provider is still working on implementing a permanent solution.
May 21, 15:00 UTC
Update - After the workaround was implemented, all regions are currently in a monitoring state. Furthermore, our provider is still working on implementing a permanent solution.
May 21, 14:20 UTC
Monitoring - After the workaround was implemented, all regions are currently in a monitoring state. AMER and EU regions are fully operational. Furthermore, our provider is still working on implementing a permanent solution.
May 21, 14:14 UTC
Update - AMER and EU are up and currently in a monitoring state. APAC, AU, and UK have limited access with the workaround functioning properly. Our provider is still working on implementing a permanent solution.
May 21, 14:04 UTC
Update - All regions now have limited access, and the workaround is functioning properly. Our provider is still working to implement a permanent solution.
May 21, 13:11 UTC
Update - With the workaround, all regions have limited access. Our provider is still working on a permanent solution.
May 21, 12:35 UTC
Identified - With the workaround implemented, all regions are accessible at limited capacity. Our provider is still working towards implementing a permanent fix as well.
May 21, 11:59 UTC
Update - We are actively rolling out the workaround across all regions. Our provider is working toward implementing a permanent fix. We will update further.
May 21, 11:26 UTC
Update - The roll out of the workaround is still in progress across regions and our provider is continuing to work on a permanent fix. Further updates will be provided soon.
May 21, 10:42 UTC
Update - The roll out of the workaround is still in progress, and our provider is continuing to work on a permanent fix. We appreciate your patience and will provide further updates as they become available.
May 21, 10:08 UTC
Update - We are deploying a workaround. The Provider team is still working on a permanent fix. Further updates will follow as we progress.
May 21, 09:42 UTC
Update - We have verified a workaround and will proceed with deployment. Concurrently, our provider is working internally to find a viable solution and fix the issue.
May 21, 09:06 UTC
Update - Our team continues to work diligently with our vendor and on internal workaround solutions. We appreciate your continued patience and will keep you updated with any new developments. Thank you for your understanding.
May 21, 08:30 UTC
Update - Troubleshooting with our vendor is still in progress, and we are actively working on a workaround solution. We will inform you as soon as we make progress with the workaround.
May 21, 08:00 UTC
Update - The issue with our provider persists, but we are actively working on an internal workaround to mitigate the impact.
May 21, 07:21 UTC
Update - Our team is still working closely with our provider to address the situation. We understand the impact this may have and appreciate your continued patience.
May 21, 06:44 UTC
Update - We are continuing to work closely with our provider to resolve the ongoing issue. Our teams are fully engaged and we appreciate your patience as we work towards a resolution.
May 21, 06:04 UTC
Update - The issue has been identified with one of our providers, and we are working with them to fix it.
May 21, 05:12 UTC
Update - We are continuing to investigate this issue.
May 21, 02:37 UTC
Investigating - We are currently investigating this issue.
May 21, 01:20 UTC
May 27, 2024

No incidents reported.

May 26, 2024

No incidents reported.

May 25, 2024

No incidents reported.

May 24, 2024

No incidents reported.

May 23, 2024
May 22, 2024
May 21, 2024
Completed - The scheduled maintenance has been completed.
May 21, 06:17 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
May 20, 13:00 UTC
Scheduled - We will be undergoing scheduled maintenance during this time.
May 17, 19:08 UTC
May 20, 2024
May 19, 2024

No incidents reported.

May 18, 2024

No incidents reported.

May 17, 2024

No incidents reported.

May 16, 2024

No incidents reported.